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Interim management Telecommunicatie sector

Work Experience

Work experience

2001-now
Lucent Netherlands; vice president Switching Solutions for the EMEA region, in a pre-sales / product marketing role. Central role in the region, forming the link between the (US based) product houses and the local customer / account teams.

Completed the restructuring of the Lucent organization in the region. Implemented (based on own initiative) a “Solutions Center of Excellence“. This CoE setup the organization to deal with 3rd party application developers, to enhance the Lucent offering in the Next Generation Network space. Responsible for Next Generation Intelligent Network (IN) business development. Focus of team is on creating Telecom applications (self or through 3rd parties), for Softswitch and / or Packet-IN based networks.

Responsible for overall switching technology in the region. Switching products include traditional tdm switching (5ESS) and Next Generation technology - Lucent Softswitch.
In this role, speaker on several international Telecom events (VON, IBC, etc) representing Lucent. Leading intensive campaign to market the Lucent Softswitch Solutions in the EMEA region. Many customer presentations with most major European Service Providers. (BT, FT, TI, DTAG, KPN, Telenor, Telia, Telefonica).

2000-2001
Lucent Netherlands, director for Softswitch business development in EMEA region.
Responsible for the introduction of Lucent’s Softswitch with major Lucent customers in the region. Was requested in this job as a special assignment, to define the Lucent position with Softswitch, based on the first generation Lucent Softswitch.
Softswitch projects in Spain, France, UK and Germany. Created a real market for Lucent Softswitch in the region; the largest in terms of Lucent’s global presence.

1998-2000
Lucent Netherlands; director of Switching Technical Support Europe.
Focussed switching (5ESS) support department, after split of Technical Support into Business Unit-oriented support teams and creation of dedicated support departments in Saudi Arabia and UK
Worked on creation of the fully localized Customer Support structure in EMEA, with integrated (tier 1,2,3) support teams in all countries in EMEA.
Working on integration of Customer Support organizations of wireless (GSM and WLL) and Switching, in the EMEA region.

1997-1998
Lucent Netherlands; director of Customer Technical Support EMEA
Organization with 5ESS and optical networking (SDH) groups, dotted line to OS support group in Brussels.
Switching (5ESS) Customer Technical Support groups in Hilversum (support for Netherlands, Saudi Arabia, Russia, Ukraine, Egypt);
Core support team for 5ESS-MSC (GSM) for EMEA region
Local Customer Support teams in Spain, Poland, Russia and UK

1995-1996
AT&T / Lucent Netherlands; Customer Business Management (CBM) Switching
Manager of a group with the responsibility to develop the switching (5ESS) business in EMEA
Responsible for new markets, and new operators in existing markets
Responsible for the CBM function for wireless (GSM) in Europe.
Worked intensively with France Telecom on their International Gateway tender in 1996
Worked with new operators in France (Cegetel, etc), Germany and Global Commercial Markets (e.g. US-West)

1990-1995
AT&T Netherlands; technical manager of combined Field Support and Verification/FOA team, for Netherlands and Saudi Arabia Delivered several new Software Releases to EMEA customers.
Introduced new 5ESS retrofit mechanism (first phase of Online Data Evolution) as the first application world wide with the customer (KPN) in the Netherlands (see also - “publications”).

1988-1990
AT&T Netherlands; manager Field Support group
This field support group was responsible for the tier-3 support for switching (5ESS) for Netherlands, Saudi Arabia (TEP3 project), and Spain. Part of the team that introduced the 5ESS switch with Telefonica in Spain

1985-1988
AT&T Netherlands; manager software development group
Responsible for Human-Machine Interface / database management and database design for the European development organization. Main project - responsible for architecture and development of Generalized Data Base Query on the 5ESS switching product.

1983-1985
Bell Labs Chicago - USA; software developer 5ESS international
Part of the initial Philips team that worked for 2 years in Bell Labs to startup the Joint Venture with AT&T. Part of the International 5ESS development organization. Worked on the first international version of the 5ESS switch (5EE1).
Main project - the database management Human-Machine interface for international application of the 5ESS in Netherlands and Saudi Arabia

1981-1983
Philips Telecommunications Netherlands; software developer new Digital Telephony Switch (TSS16).
Worked on the design of a Local Operating System Simulator, on Digital-VAX systems, as part of the development of the TCP16, new generation Telephony systems.

1978-1981
Philips Telecommunications Netherlands; support engineer Digital systems (DEC20).
Responsible for the choice and support of DEC20 operating systems

1978-1979
Philips Telecommunications Hilversum - Netherlands; architect of new support system
Worked on architecture and feasibility study of support system (OS) on Philips’ own Telephony computer system (TCP36).

1975-1978
Philips Eindhoven - Netherlands; software coordinator IBM systems (360 / 370).
Consultant position towards computer center management, on software policy

1974-1974
Girard Bank in Philadelphia USA
Took part in beta-testing of the new Virtual OS systems (MVS) of IBM

1971-1975
Philips Eindhoven - Netherlands; software engineer IBM systems
responsible for generating and maintaining the Operating Systems for the Corporate Computer center

1970-1971
Philips Eindhoven - Netherlands; project management corporate Information & Automation.
Responsible for operational management of commercial (Philips) projects in computer center

1967-1970
Philips Eindhoven - Netherlands; computer operations
Part of the corporate computer center of Philips. One of the first places in Europe where 3rd generation computer systems were deployed.
Working as operations team leader of IBM 360/370 systems

Education

Education

1967 HBS-B, Den Helder
1972 AMBI A-G, Eindhoven/Tilburg
(Computer Science - Bachelor level)
1975 Computer Science, Technical University Eindhoven
(post graduate technical computer science part-time / evening study)
1975-1998 Many part-time courses, seminars, etc

Skills

Very experienced Telecommunications manager in large, international organization, with working contacts across Europe as well as in the US. Many contacts in the industry, on the supplier side as well as on the Service Provider side.
As a manager, focus on doing “the right thing”. Team player. Good understanding of the underlying technical aspects of the Telecommunication business. Excellent in communication and presentation skills. Manager with democratic style; focus on motivating and stimulating, giving guidelines and defining boundaries.
Technical background in Telecommunications, mostly on the voice switching side, both circuit switched technology (TDM), as well as Next Generation Technology (Softswitch). Broad experience in dealing with European Telco’s. Many years of experience in leading larger (technical customer support - 200-300 people) or smaller (product marketing 40-60 people) international teams, with departments in most Western-European countries. Worked two years in the USA as part of Bell Labs.

Languages

Dutch - mother tongue
English fluent - speaking, reading, writing, understanding
German good - speaking, reading, understanding
Fair - writing
French Fair - speaking, reading, writing, understanding

Other

Family married to Maria Anna Sauve (Marian)
2 boys Remco (Jan 4, 1974)
Jorn (May 6, 1975)
Both completed Master of Economics at the Erasmus University in Rotterdam
Hobbies Speed scating
Mountain walking / climbing
Sailing
Chess
Other activity Chairman of local political party
Member of city-council in 1986-1990
Co-founder of local chess club, and ex-chairman
Co-founder of organization to build and run skating arena

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