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Work ExperienceOct 2005 - Feb 2007 Project Manager Planon Facility Office and -Net
Ministry of Housing, Spatial Planning and the Environment (VROM)
Implementation of an information system for the workflow control of all facility processes within the Ministry. From start to finish inventorization and description of the facility related processes to providing web enabled access through the intranet for 5000 employees working in different offices in The Netherlands. Scope of the project was organizational -embedding the system in the Facility Department and rest of the organization-, technical -databases, oracle, scripts, screens, fields, routine imports and exports- and infrastructural.
Aug 2003 - Aug 2005 Trainer / Coach TMP/Hudson
Replacement of recently unemployed, higher educated people. Training and coaching individually as well in groups on matters like assertiveness, personal leadership, interview skills and group dynamics, and Job-hunting and account management for potential employers. I get great results from intuitive and provocative coaching: make people think out of the box and take responsibility.
Jan 2003 - Aug 2003 Project Manager HSP
Setting up the ICT environment for a company providing high school children (up to 100 a day) with extra training. The project involved among others creating networks, databases, wireless access points and configuration of notebooks. Other projects involved the upgrading of the facilities, such as catering, security, safety and maintenance. At the end of my working days I voluntarily taught Mathematics to children aged 11 to 17.
Sep 2000 - Oct 2002 Head of Department CAOP
Manager of a 70-employee Facility Department consisting of 9 teams: catering, administration, reproduction, post, DTP, office management, security, reception, cleaning. Responsible for personnel, budget, tactical and strategic planning, corporate buildings and reorganizations - I changed the department from a passive into a pro active team with a 'face' to internal and external clients, working in a state of the art ICT environment.
Sep 1998 - Sep 2000 Project Manager CAOP
Manager of projects concerning all the Information Systems used by the organization and its clients: Internet, Intranet, (web-based) databases and a helpdesk tracking system. Setting up the internal structure for authorization and content management. Co-designing, developing and programming the systems.
Jan 1997 Sep 1998 Trainer / Training Developer Automatic Good
Training companies in computer applications and operating systems. Programming macros, add-ins en scripts for DTP applications. Developing custom-made and standard forms of training and training manuals.
I trained drop out kids from Rotterdam in a government project and motivated most of them to keep on studying and find a job.
Jan 1996 - Jan 1997 Project Manager Domus Software
Manager of projects concerning the development of commercial culinary CD-ROMs containing hundreds of recipes, animations, instruction videos and tips. Projects involved functional design, writing and printing of manuals, package design, managing C++ programmers, hands-on editing of videos, dealing with culinary organizations and a famous Dutch cook (the hardest bit).
Jan 1995 - Dec 1995 Organization Consultant Impetus
Consulting companies in the Eindhoven region on using EDI for logistic purposes. Connecting delivering companies with the producing ones and giving insight in each other's business like stock control and production schemes through Electronic Data Interchange. Moving towards a form of Lean Production.
Education1994 Master of Science in Industrial Engineering
Technical University of Eindhoven, The Netherlands
Thesis: Redesigning organizations: changing from line to team production
Internship at DAF/Leyland, Zimbabwe:
- Market research on trucks and busses in the South African Region, Harare
- Logistic research on car assembly lines, Mutare
1987 Secondary School VWO Atheneum Beta
Mathematics A & B, Physics, Chemistry, Economics, French, English, Dutch
Ambi HSB I, II & III Development and Organizational Aspects of System design
Filemaker Pro Expert Database Design and Development
Writing of PR and educational copy
Labor Psychology at the University of Amsterdam
Several courses on training and coaching
SkillsOS: Windows, Apple, DOS
DTP: MS Office Word, Excel, PowerPoint, Lotus Suite
Database: SQL, MS Access, Filemaker Pro,
Internet: Netscape, Explorer, Dreamweaver, Flash, Macromedia
Other: Adobe Illustrator, PhotoShop, Image, MS Project
Knowledge of: ITIL, Prince 2, functional design, system design, networks,
web enabled applications, Planon Facility Office and Net
LanguagesDutch, English excellent
French, German good
Spanish, Italian moderate