Flex Manager
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IT Management

IT Management

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Opleiding interimmanager

· SAP ADM325 Software Logistics (WAS 6.10 / 6.20 – R/3 4.6c)
· SAP BC Technical Core Competence
· Novell CNE 3,4 and Netware 5 (certification ECNE 6 is planned)
· Compaq Certified Systems Engineer
· Microsoft NT MCSE equivalent
· Cisco CCNA / CCIE equivalent
· Unix System Concepts
· Oracle Technical implementations
· Communicational Training (Effective Presentations)
· MODE (Management of Distributed Environments) Methodology
· Several technical, organizational en methodology training courses/workshops
· Academy for Nautical Education (Ships Officer Commercial Freighters)
· HAVO / MAVO

Consultancy interimmanagement a.i. kerncompetenties

Core responsibilities include:
· Implementation of Service Level Agreement(s)
· Ensures that Service Levels, Standards and Procedures are observed in all activities
· Single Point of Contact for the Outsource parties
· Monitors and manages the daily operations of the team
· Manages and coordinates Issue resolution and escalation
· Change control management and coordination
· Quality Assurance of overall process
· Design and Management of operational procedures documented in the f.i. Lotus Notes Knowledge eXchange.

Technical:
· SAP Basis experience (TMS, Client Admin, Authorizations, Middleware, PC Clients)
· Support experience in SAP environments
· Support standards and processes (e.g. ITIL)
· SAP R/3, WAS 6.x Installation / Upgrades / Maintenance
· Novell Netware (2.x to 6.x)
· implementation, technical support and systems management of NT & Unix Systems (SAP R3 on HP-UNIX, Baan 4 and 5 on HP-Unix, Silverstream Web Server on Solaris, Oracle on Solaris, Blue Martini and Oracle on NT and Solstice Firewall-1 both on NT and Solaris) These systems were in use for internal/external training, proof of concept as well as production.
· Upgrade, implementation and management of Novell, Unix and NT
· Implementation and management of WAN/LAN communications infrastructure.
· Installation and upgrade of DEC, HP, SUN Solaris Unix, Novell and NT with SAP, Baan and Firewall-1
· Conducted Y2K compliance test/upgrades for Win95 Workstations, Network components (Routers, Switches and HUB’s), Unix, NT and Novell servers

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