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Management

Work Experience

QUALIFICATIONS

Management ~ Business Development ~ Telecommunications ~ Technology

Accomplished, multi-lingual professional with proven history of delivering results to major telecommunications companies, such as Belgacom and Ericsson. Responsible of developing and implementing strategies for future growth. Solid experience in telecom product development. Interested in management position with budget/P&L responsibility. Strong technical expertise from academic training in Information Technology and Systems Analysis and extensive on-the-job experience. Solid managerial skills, evidenced by successful start-up of first New York office for Brussels-based Belgacom. Demonstrated ability to initiate and maintain outstanding relationships with international partners and to contribute significant sales revenue. Fluent in English, French, and Dutch. Conversant in Spanish. Technical knowledge includes all major office software applications, Windows, Mac, OS/2, HTML, C, Cobol, and Fortran. Additional capabilities include:

• Start-up Operations • Business Development • Human Resources
• Account Management • Computer Programming • Budget/P&L

PROFESSIONAL EXPERIENCE

QUARTIER LATIN – STUDENT in BRUSSEL, V.Z.W., Brussels June 2005-today
General Manager

• General management of daily operations reporting to the CEO of the non-profit organization with euro 2.5 million revenues and 9 FTE
• Financial planning and administrative follow-up
• Start-up and daily operations of the Brussels International Students Centre
• Management and follow-up of administrative and technical facility management of Quartier Latin’s buildings (with its own student housing and flats for graduates)
• Development and follow-up of new initiatives and projects
• Maintaining contacts with government, neighborhood and partners


FREEMIND CONSULTING S.A., Brussels, Belgium February 2004-May 2005
Director Sales & Business Development (2004-2005)

• Direct the European sales and business development activities
• Set strategy and positioning of FreeMind’s product offering.
• Recruiting and selection of sales team
• Set up marketing communication and PR structure

BELGACOM S.A., Brussels, Belgium 1997-September 2003
US Office Manager – New York (2000-2003)

• Conceived the idea to establish a New York subsidiary for this major Belgian telecommunications company, developed a sound business case, and won Board approval.
• Develop strategy for promoting Belgacom in a highly competitive US environment.
• Responsible for segmentation and targeting of new segments and products
• Managed all aspects of the New York office’s successful start-up operation, including recruiting and selecting four employees and establishing a human resource management structure.
• Direct the office’s day-to-day activities, which include sales, purchasing, technical, and administrative functions.

International Account Manager – Middle East, Africa, Europe (1997-2000)

• Performed key role in converting 200-person technical division into a profitable 450-person commercial division that generates 20% of Belgacom’s group revenue.
• Maintained positive bilateral relationships between Belgacom and its international partners in Latin America, Europe, North America, and Canada.
• Conducted wholesale trading of international telecommunications minutes.
• Contributed gross margins of 29 million Belgian Francs in 2000 and 5 million euro during 2001 and 2002.
• Nominated and selected for special STARS6 Program, a six-week training course focusing on coaching, leadership, marketing, human resources, finance, and information technology.

ERICSSON N.V., Brussels, Belgium 1995-1997
Sales Account Manager

• Negotiated sales contract for implementation of a network of telecommunications switches in Belgium, France, and Luxembourg.
• Developed and introduced first Intranet-based document management application.
• Contributed annual sales of 100 million Belgian Francs.

LERNOUT AND HAUSPIE SPEECH PRODUCTS N.V., Ieper, Belgium 1994-1995
Assistant Sales Manager

• Generated sales in Europe and Asia for this provider of state-of-the-art, multi-platform, multi-lingual speech technologies.
• Negotiated major reference contracts with several prominent organizations in the following key industries: telephony, PC/multimedia, automotive, and consumer products.
• Served as key contributor to start-up of new sales organization and infrastructure.

INTERNAL TRANSFER BETWEEN ICT COMPANIES DUE TO AQUISITION AND MERGERS
DATARELAY-SYSTEMAT CONSULTANCY & SERVICES N.V., Wilrijk, Belgium 1994
International Account Manager

• Managed Pan-European accounts for this distributor of micro-informatics equipment and services.
• Contributed annual sales of 80 million Belgian Francs.

MCC-COMPULEC N.V., Brussels, Belgium 1987-1993
International Account Manager

• Contributed annual sales of 44 million Belgian Francs for this distributor of micro-informatics equipment and services.

SIDEL COMPUTER CENTERS N.V., Gent and Brugge, Belgium 1986-1987
Sales Engineer and International Account Manager

• Developed an accounting software package (C language) for this distributor of micro-informatics equipment and services.
• Developed PC and Mac training software and provided systems support to end users.

SUN INTERNATIONAL N.V., Oostende, Belgium 1986
Project Manager

• Programmed and implemented conversion of accounting software to new mainframe platform (COBOL language on Bull DPS8 mainframe).

BELGIAN AIR FORCE, Melsbroek, Belgium 1985-1986
Sergeant

• Completed combat, technical, and weapons training.


EDUCATION

EUROPESE HOGESCHOOL BRUSSEL (EHSAL), Brussels, Belgium
Completed one year of advanced management courses, 1989

HOGESCHOOL GENT, DEPARTMENT BEDRIJFSKUNDE, Gent, Belgium
Bachelor Information Technology and Systems Analysis, 1984

HOGER RIJKSINSTITUUT VOOR TECHNISH EN HANDELSONDERWIJS, Gent, Belgium
Completed Information Technology studies at this secondary school, 1979

Education

Bachelor ICT

Skills

start-up, business development, telecom, technology, sales

Languages

Nederlands, Frans, Engels

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