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Flexmanager reference number: 92020
Available from (d/m/y): 23/02/2012, for days per week: 5
Resume written in: English
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Zeer ervaren Programma manager/ Director

Work Experience

BUSINESS & IT LEADER
Dynamic, culture conscience, result driven, and multifaceted Business and IT leader with 20+ years of success and leadership experience across IT and General Management roles in a variety of industries across the world. Consummate change agent consistently delivers process, cultural, operational improvements that result in tangible growth.

Demonstrated to drive team and employee development and maximize individual performance using a collaborative and open door approach to leadership and management using different philosophies to enliven processes and teams.
TECHNICAL LEADERSHIP SKILLS
• Global IT and Business Planning
• Program Management
• Interim Management
• Change Management
• Overall Financial Planning • Process Improvement
• SME(e-procurement/e-invoicing/Supply Chain financing)
• Product Management
• Facilitator Train the Trainer Programs
• Coach and Mentor for Team Members
PROFESSIONAL EXPERIENCE
Program Manager New IATA e-Invoicing, Feb 2010 - Jan 2012 (2 year fixed contract)
IATA (Montreal)

Company Profile
IATA, the International Air Transport Association, is a global trade organization for the airline industry.

Role
Leading a team of 8 project and account managers and tasked with migrating existing and new clients to a new IATA service.

Key Results

• Streamlined business processes for managing the services
• Negotiated new contracts with existing vendors and wrote RFP’s for new services
• Global program management during the implementation for the new IATA Service.
• Sold new service proposition to member airlines
• SME for the airline members on legal compliance issues for electronic invoicing in respective markets
• Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.
• Coached and mentored Project Managers

Manager Financial Solutions, Aug 2008 to Oct 2009
Quadrem

Company Profile
Solution provider for supply chain products such as procurement and financial solutions

Role
Responsible for product development for financial solutions such as e-Invoicing and Archiving and Supply Chain Financing

Key Results

• Streamlined business processes for managing the services
• Build business models for Supply Chain Financing
• Worked with partner organization to integrate SDF technologies and e-Invoicing technology.
• Successfully lead sales discussions with executives from several global clients to sell our service.
• Created new roadmaps for existing products, new marketing materials, two white papers were delivered in draft

Senior Principal Strategy Consultant, Feb 2007 to Jul 2008
Microsoft

Company Profile
A veteran software company that delivers services that enables people to reach their full potential day after day.

Role
Worked on the PeopleReady proposition and in direct discussions with different audiences demonstrated how technology and different ways of working had a profound effect on the effectiveness and efficiency of people.

Key Results

• Sold solution to several key-accounts to Senior Management and Excecutives
• Co-developed a large number of scenarios and introduced the \'week in the life of \'
• Developed and delivered workshops throughout Europe on process and performance improvement using scenarios and other tools and methodology related material.
• One of the speakers at TechReady, a Microsoft event where over 5000 employees are introduced to new technologies, workshops and new ways of working.
• Wrote two papers for our PeopleReady offering
• Created in-depth analysis on organizational structures and created a roadmap based on future state scenarios.

Owner and Consultant, Aug 2005 to Current
Consulting

Company Profile
Management consulting firm focused on process improvement and organizational development

Role
Owner and Consultant working on several assignments

Key Results:
• One successful startup for an online supplier for ships provisions.
• Two successful rescue operations for almost bankrupt organizations (Interim GM 240+ FTE\'s)
• Fostered new ways of working and ensured that employees where committed to deliver to the best of their abilities, and ensured that new management was trusted by both staff and financers.
• Successfully completed the transition process to the new owners of both companies.
• Ensured operating levels remained within agreed P&L boundaries

Senior Management Consultant, May 1998 to Aug 2005
IBM BCS (Former PwC)

Company Profile
A global Services organization responsible for running large scale programs for clients.

Role
As a Senior Management Consultant I lead several large and small scale (global)programs and was the lead trainer(EMEA) and coach in my subject Area(s)

Key Results:
• Managed implementation projects for e-procurement, performance improvements for departments, e-learning initiatives, learning programs
• Interim management for several organizations, predominantly in IT related environments
• Managing teams up to 250 people(indirect, 60 direct)
• International recognized expert on e-procurement related issues across various sectors
• Guest speaker at several procurement events specially for Ariba

Database and Client Server Architect, CMG, 1995 to 1998
Database and Client Server Architect, Central Commodity Board, 1993 to 1995
Technical Application Manager/ Database Administrator, Nedlloyd, 1989 to 1993

EDUCATION & CERTIFICATIONS
MONTFORT & MILTON KEYNES UNIVERSITY — United Kingdom 1996
Master of Science in Logistics and Informatics, 1996

Activities: Worked as a race instructor for an international operating motorbike race-school
Certifications:
• Certified Ariba Trainer 2000
Publications:
• Grace Deckers, Paul : Learning Management Systemen, e-Learning Strategy, , International Management Forum, 2002
• Quadrem blog at Intelligent Supply Management
Languages:
• Dutch Native
• English Fluent

Education

Leicester/Montfort University (UK) Informatics & Logistics (Msc)

Skills

Daadkrachtig, Strategisch, Peoplemanager, integer

Languages

Nederlands en Engels (vloeiend)
Duits (goed)

Other

Ben recentelijk teruggekeerd van een twee-jarige plaatsing bij IATA in Montreal, ben per 1-feb-2012 beschikbaar.