Flex Manager
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Quality Management / Assurance

Quality Management / Assurance

Work Experience

Unicredit / HVB Munich August 2006 – present
Consultant, Quality Assurance / Test Management

Test Manager for Delivery of a Deal Matching System
 Responsible for the test management and coordination for a deal matching platform for HVB’s own certificates and structured derivatives products, connecting internal trading desks, all retail outlets as well as ECNs (TradeLink, ICF) and Exchanges (e.g. Xetra, SWX)
 Managing and coordinating test activities of 5 development teams involving up to 20 people in testing activities, including development of the overall test strategy and plan, execution of technical, functional, end-to-end system and business process tests

Optimization of provisioning test and development environments
 Initiator and project manager for the introduction of virtualization technologies for the provision of complex, n-tier application environments for testing and development and adjustment of staging processes to optimize change delivery taking advantage of the new technologies introduced.
 Achieving significantly reduced environment setup times and improved time-to-market due to parallelization of tasks.

Business Process Analysis and Test Coordination
 Analysis and gap identification for end to end processing of Total Return Swaps
 Development of the test strategy and test plan to certify major business process changes for trading Total Return Swap products with lead system Sophis Risque
 Leading a team of 5+ business testers to support the project and testing the processing of TRS throughout all involved business processes (front, mid, back office, risk controlling and reporting)

Introduction of a Quality Assurance/Management Initiative
 Analysis, review and improvement of existing software development processes
 Standardization of processes, procedures and tools within the project teams of the CADP programme
 Development of a Quality Management System
 QA responsibility on multiple projects with a combined volume of more than 3 million €



Good 2 Go GmbH January 2006 – July 2006
Managing Partner / Consultant, Operations & Services

Implementation of the Business Model and Testing Services
 Evaluation, negotiation and management of cooperation partners in order to setup the test labs for the delivery of the Test Center service line
 Process definition and setup of the delivery model for the testing services
 Definition of the standard testing process
 Development of templates for Test Service Work Instructions, Test Plans and SLAs


Setup and provision of internal IT Services
 Definition and implementation of internal IT Services such as CRM, Accounting, CMS, Web Presence
 Implementation of base ICT infrastructure and middleware to support the internal IT service provision


Actant AG July 2001 – December 2005
Manager, Quality Assurance / IT Production

Test team management and test strategy development
 Test Management for functional and technical testing leading a team of up to 4 members
 defining the test strategy and create test plans
 planning and execution of technical testing efforts
 Requirements verification and analysis for test case definition
 project planning and coordination for testing 4-5 major releases per year
 scoping and planning testing efforts for up to 30 patch releases per year
 risk assessment and corresponding alignment of the testing effort
 Definition of a strategy and execution of a proof of concept for the implementation of Test Automation with in-depth evaluation and analysis of various automation tools and frameworks
 Test management efforts covered
- AQTOR front end trading application,
- including market interfaces for 15+ exchanges
- price feeds (Thompson One, Hyperfeed, Global Topic, etc)
- portfolio management system (portfolio server and gateways)
- in-house developed server systems to facilitate access to exchanges like BOX, an integrated trade execution server solution based on the FIX protocol (US markets) and others

Leading the Engineering Support (Problem Management / Incident Management)
 Defining and rolling out Problem Management Process
 Analysis of complex client issues
 Assigning and prioritizing tasks into maintenance development
 Supporting Incident Management
 Acting as interface between the client service and development teams
 Defining and rolling out Incident Management process
 Management of virtual teams (New York, Chicago, London, Zug), acting as the driver for solutions for complex client issues in real time mode with front end, infrastructure, development and third party experts within problem management process

Change Management / Release Management
 Planning & Project Management over software change management (maintenance)
- Driving through maintenance builds
- Engineering development scoping
- Chairing change management board meetings for maintenance
- Responsible for Release Management, including building the deliverables, testing before roll-out into production, delivering documentation and information to deployment staff, maintenance and administration of the DSL (Definitive Software Library)
 Determined the business process improvement of the Change and Configuration Management capability covering workflows and tools
- Defined the business case for change management tool and got approval for implementation (MKS Integrity Manager)
- Defined assessment criteria for vendor evaluation and bid, responsible for creating RFI/RFP
- Configured and tailored the tool according to our process and workflow definitions
- Analyzed end-user training needs, created user guide and complementary documentation

IT Service Delivery
 Participated in small core team to design and plan IT service and infrastructure to support the CBOE customers with a solution providing on-floor trading application service (hybrid exchange concept). The solution successfully implemented a major Citrix server farm for up to 200 traders, service availability and capacity planning, storage and network management, user and support staff training and facilitation of problem and issue management
 Supported development of an integration project developed in Java to facilitate integration of the SalesForce Service Desk/Incident Management solution with the MKS Integrity Management solution used in the IT production for Problem, Change and Release Management. Provided requirements specification, technical analysis and service requirements, supported unit testing, performed system and acceptance testing
 Supported development teams on the level of business analysis and domain expertise input on projects like Volatility Trades (Eurex) or Portfolio Administration, providing functional analysis and requirements, configuration and provision of test environments and support of unit testing activities

Application Performance Optimization
 Driving task force teams regularly optimizing performance of the quote-trade cycle for exchanges like Eurex, CBOE, BOX and others. Task force teams combined specialists from development, IT infrastructure, testing and problem management. The objective was to thoroughly analyze and manage performance across the complete execution path for transactions, with in-depth analysis of processing from front-end system, gateway/server systems towards back-end processing.
These efforts successfully confirmed the market reputation of actant as a provider of high performance systems
 Definition and initiation of measurements to base performance analysis of the front-end application to facilitate and optimize processing cycles covering capture of market event triggers, instrument valuation and prioritization, instrument quote generation and bulk message packaging and forwarding
 Definition of performance measurement scenarios, support of tool development and infrastructure setup to perform and simulate such scenarios.

Quality Management
 CMMI evaluation and implementation strategy within IT production
 Quality Gates within Software engineering
 Introduction of process for delivery management covering PM, SW Engineering and Deployment
 managed the assessment and evaluation of SCM solution within the internal IT organization

Grooveline AG April 1990 – June 2001
Chief Operating Officer

Servisen AG/QT Optec AG October 1987 – April 1990
Platform Manager, Electronic Option Trading


Education

Grammar School / High School (graduated Typus B)
ITIL certified IT Service Manager


Skills

 Leadership and management experience in multinational project setups
 Profound knowledge in the Securities Trading Software business domain (9 yrs)
 Strong focus on business and customer, entrepreneurial thinking
 Software Testing (6 yrs) and Test Management (5 yrs) experience
 sound knowledge of Software Engineering and ITSM processes (5+ yrs)
 Dedicated to quality and continuous improvement


Languages

German (mother tongue)
English (good written/spoken)
French (medium written/spoken)


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