Flex Manager
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Project Manager

Project Manager

Work Experience

Npower, Oldbury March 2002 – current

Management of all complaint reduction projects. Eliminated complaint backlogs by implementing changes to working practice, management focus and motivation programmes.
Improved working relationships with the external governing body Energywatch.
Recommended improvements to the departmental processes and procedures to significantly increase productivity resulting in a reduction in the size of the department. After a testing phase these changes were accepted nationally.

Business Post Ltd, Birmingham June 2001 – February 2002

The objective of the project was to compile management information and analysis on national hubs (distribution centres). To train the hub managers to a level where they could utilise the financial reports. Report key performance indicators and exception reporting for effective decision making by directors.
Provided budget and forecast information, highlighting areas of risk and opportunity.

N-Virotek Ltd March 2000 – June 2001

The main objective of the project was to change the current business from non-profit organisation into a profit making business.
Working with the directors of the existing company setting up new systems, procedures and controls. The objective was achieved and the original directors took over managing the now profitable company.
Overseeing the total operation, Sales, Warehousing and Distribution, training and purchasing. Investigation and developing new products increasing profit margins.

RA Brand merger with Caxton, Papyrus. Coventry June 1998 – Feb 2000

Reconciliation of the purchase orders against relevant stock received ensuring correct quality and price.
Auditing of stock variances and rectifying with purchasing department.
Involved in the preparation of monthly management accounts.
Chasing up payments for overdue invoices.
Recommended system and operation improvements.


BTCV Enterprises. Birmingham Aug 1997 – May 1998

Managing an EU funded Employment Services contract from 2 separate sites with approximately 35 staff.
Controlled the operation ensuring contract compliance by implementing robust site management control and regular auditing.

Pepsi Food Company (South Africa), Johannesburg 1996 –1997
Before returning to the UK, I completed a short-term contract with Pepsi Food International. When Pepsi purchased Simba Ltd the operating systems and financial control procedures had to be changed to allow integration into the Pepsi Food Group. The company consisted of a number of independent sites distributed over the entire country.

One of 7 Regional Managers forming a project group reporting to the National Admin Services Manager. Regional responsibility for achieving budgets and forecasts.

Cadbury Schweppes (South Africa), Johannesburg 1991 - 1996
I held a number of positions, over six years, with Cadbury Schweppes, South Africa, including National Administration Manager and Regional Sales Manager.

Regional Sales Manager – 7 Field Sales Managers

National Administration Manager – A team of 4 telesales and 3 admin staff.

National Transport Controller – A team of 2 Co-ordinators and 3 admin staff.



Education

Accounting & Finance Diploma, ACCA
Management Diploma, IPSA
Visual Basic programming
Information Technology

Excel, Windows, Sage, Internet, Lotus Notes, DOS, Word, WordPerfect, Lotus 123, Lotus Notes, Supercalc, Visual Basic 5 Programming, AS 400 system, SAPs, Quartro Pro, Powerpoint, Harvard Graphics, Smartsuite, Microsoft Project 2000, Outlook


Skills

Key Achievements and Skills

Planning and Organisation
 Reorganisation of company staffing structure at board level.
 Reduced costs by 18%, of a seven sites warehouse network, by premises closure and function migration by implementing a centralised distribution and storage system.
 Managed a team of 12 successfully relocating a distribution centre for a multi national company serving over 500 superstores.
 Improved business profitability and reduced overheads, by delivering change management programmes involving teams ranging in size from 7 to 159 staff.

Operation / People Management
 Restructured teams within different cultural groups.
 Project management within a number of diverse environments.
 Improved working relationships with the external governing body Energywatch.
 Implemented improvements to the departmental processes and procedures to significantly increased productivity. After a testing phase these changes were accepted nationally.
 Preparation, consolidation and analysis of performance information for the senior business management team. Analysis, investigation and narrative interpretation of financial statements and management accounts. To present and advise on recommendations for continuous improvement.
 Management and implementation of a new purchase order process. This controlled what was ordered ensuring accurate payments upon delivery across 5 sites. Quality of products and adherence to specification was assessed prior to authorising payments.
 Set up and controlled new distribution channels resulting in a reduction of temporary hire vehicle costs.
 Restructured an Information Analysis team which had been under performing in previous months. This resulted in improved timely and accurate information provided to key residential Directors on a daily basis.

Financial Management
 Compiled meaningful cost and profitability reporting from financial and transactional systems to provide continuous financial trend forecasts.
 Provided budget and forecast information, highlighting areas of risk and opportunity with responsibility for a £2.2 million budget.
 Created and delivered a key financial skill training programme for Hub managers across 7 regional centres.
 Managing an EU funded Employment Services contract from 2 separate sites with approximately 35 staff.


Other

A Manager with considerable international experience working on Operational and Financial Management projects. Proven multi-disciplined management skills and ability to lead and motivate a team while working on a number of projects. Having extensive financial experience and an excellent background in process improvement and change management.

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