Flex Manager
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Sales Director

Sales Director

Work Experience

Recent Experience:


IQX LTD, Interim Sales Director October 2002/May 2003

IQX are developers of a recruitment search and selection application, the goal of the business was to recruit a new sales team and increase sales.
Achievements:
· Recruited, trained and assisted new sales staff
· Produced new sales and marketing collateral
· Over achieved sales target year to date
· Personally won an 88 seat sale

LSM Group, Interim Sales Director March 2002/October 2002

LSM provide business process outsourcing services for contract and temporary recruitment companies.
Achievements:
· Restructured existing sales team
· Achieved record level of new applications
· Won companies largest ever account
· Re-focussed business on the corporate market

The Comms Warehouse, Interim Manager September2001/December 2001

The Comms Warehouse was a new business providing reduced telephone call costing services for corporate clients and channel partners in the UK.

CommSoft, UK General Sales Manager March 2000/June 2001

CommSoft were an Australian based software house selling their products in the UK through a series of channel partners and authorised distributors. The portfolio consisted of a CRM solution designed for direct marketing organisations and a suite of cost control packages designed to manage: telephone call costs, internet access and mobile telephony usage.

Achievements:

· Signed agreements with the four largest UK distributors.
· Increased installations from zero to 100 units per month in 9 months.
· Overachieved against revenues targets in first full year.
· UK sales performance enabled company to float on the ASX.
· Won a £ 500 k contact for communications management with Cap Gemini.
· Recruited trained and developed an account management team of 16 staff and appointed two new regional sales managers.
· Created all marketing and promotional materials including contracts and company web site.
· Established the business as number two in the market space.


DeTeWe Ltd, Sales Director January 1996/February 2000

DeTeWe was made up of three loss making telecoms companies: Shipton a PBX supplier, UTL a telecoms distributor and RPL Callcentre specialist.

Callcentre solutions: Rockwell Spectrum ACD, Micrologica multi media contact centre, Active 8 CRM, scripting and power dialling solution, Global IVR, Racal voice recording.

Corporate account solutions including: Avaya and Mitel PBX / IP products, Cisco data networking applications.

Achievements:

· Turned £ 3 million loss making business into a profitable organisation.
· Reduced sales headcount from 48 to 24, increasing margins on a smaller turnover.
· Re-engineered back office services closing 6 offices and reducing headcount from 320 to 175 staff.
· Product marketing and marketing communications including a full rebranding and repositioning exercise.
· Major Call centre sales to, Great Western Trains, Hambro’s, The Royal Mint, The Post Office and The Computer Science Group.
· Developed a number of new managers from within and commenced a graduate training program.
· Sponsored the development of Active 8, an award winning CRM solution.
SDX/Avaya, Regional Channel Manager June 1993/December 1995

· Managing a number of channel partners, responsible for sales, business development budgets, accreditations, sales training and strategic management.
· Won major contracts with Nynex, managed the companies largest partners one of whom won the award for fastest growing reseller.

Harris DTS, Sales Manger January 1992/May1993

· Selling the Harris 20/20 Callcentre solution, recruiting and managing a small sales team.
· Won Callcentre contracts with Merit Direct, Geesa Insurance and MFI Finance.

RPL Telecom, Sales Manager April 1989/September 1991

· Running a small team selling ACD and networking solutions into the SME market.

Mitel Telecom, Sales Manager March 1984/March 1998

· The sale of large PBX systems to: London boroughs of Ealing and Islington, Royal Trust of Canada and RCA records. Consistently over target.
· Achieved sales management within 2 years of joining.

Standard Telephones and Cables, Sales January 1983/March 1984

· Sales of Fax, Telex and PBX systems.


Education

HND marine Engineering

Skills

Skills and experience

· Formally sales trained I offer a structured approach to staff enabling them to maximise their own results.
· An excellent public speaker and presenter, I use these skills to maximum advantage when dealing with clients and my own staff.
· I am a lead from the front manger happy to be out in the field with clients and prospects.
· My Creative skills have been used to develop, sales models, presentations and marketing collateral.
· Good recruiter of staff with a track record in developing personnel.
· Direct sales experience to the corporate sector.
· Channel sales experience.
· Business process outsourcing.
· Callcentre.
· CRM solutions.
· Voice and Data networking.
· New product launches.
· Setting up and running sales conferences, exhibitions and conferences.
· Writing business plans and preparing sales budgets.


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