Flex Manager
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Managing Director

Managing Director

Work Experience

September 2001 – present Forbear BV Oudewater, UT
Founder/Entrepreneur
COMPANY PROFILE
Forbear BV is an Interim Management & Consulting company that I founded in September 2001. The aim of this company is to provide Interim Management & Consulting services to medium sized and small companies and where possible to participate in equity.

Areas of focus
 General Management
 Turnaround/Crises Management
 Operational Management
 International Expansion
 Acquisitions & Due Diligence


Projects & Initiatives
 Marketing & Communications ASP Solution (Actual Project)
Establishing and developing a market entrance through a distributors network for an Australian based IT Design and Development company which offers an ASP Solution for Trusted Based Marketing and on line campaigns through e-mail and SMS
Status July 2003: Startup of a small European Bridgehead
 Financial ASP Solution (Actual project)
Coaching of a small startup in arranging financial resources and operational goal setting for successful introduction of their service and product portfolio (interactive B2B process automation)
Status July 2003 : Investigating possible participation
 Health Care Startup (Actual Project in initiation phase)
Establishing and participate in a participation company which provides smart working capital to innovative ICT based companies and develops start up initiatives in the Health Care sector
 Web Development Company (Delft, Sept 2002 – February 2003)
– Ad Interim Managing Director
– 25 staff (Developers, Creative, Project Managers, Sales)
– Restructured the company towards a customer focussed approach
– Established a more professional approach in development process
– Managed a crises due to cashflow problems
– Developed scenario’s for tackling the problems
 Housing Corporation (36.000 homes) (May – Sep 2002)
– Reorganized (shortening) the credit collection process and renegotiated the contracts of involved third parties to establish a more business like approach towards tenants.
– Managing a team of eight staff while implementing a more target driven and professional approach. The team is the result of a merger of three former independently operating corporations.
– Advised on an accelerated centralization of two specialized teams for credit collection
 Management Consulting startup (January 2002 – August 2002)
Advising and participate in a Consulting & Interim Management start-up with a pragmatic no results / no fee concept
 ASP Management Automation Company (July 2001 – present)
Coaching/Board of a startup company which provides a portal and professional services for Real Estate Management Firms in the United States.
 Web Development Company (Aug 1999 – Febr 2003)
Coaching/Supervisory Board of a Web Development Company what is exploring integration/partnership with an advertisement group


2000¡V2001 PinkRoccade International BV Voorburg, ZH
Managing Director
COMPANY PROFILE
PinkRoccade is (becoming) a global IT services company that offers Outsourcing, System Integration, Application Development and IT Service Management services to customers in 5 countries (NL(90% rev); UK(6%); CAN&US(2%); AUS(2%)). Reported to the Board of Directors of PinkRoccade NV. As Managing Director with a revenue budget of DFL. 55M - 130M and 650 staff in 4 countries, responsibilities encompassed outlining and implementing the internationalization strategy for the company, driving growth through M(ake), B(uy), C(ooperate) scenario's and maximizing international capabilities.
Responsible for the development of 4 international operating companies in three time zones (UK, Canada, USA and Australia).
Recreated a next phase international strategy focused on completion of the PinkRoccade portfolio throughout all the operating companies.
Acquisition of 3 small and profitable companies to support and speed up this strategy and strengthen the international portfolio
¡¦00 growth of annual revenues from DFL. 40M to 58M
¡¦01 projected revenues of DFL. 130M
2000¡V2000 Pink Elephant Nederland BV Zoetermeer, ZH
Managing Director
COMPANY PROFILE
Pink Elephant is a Dutch professional services company with a total revenue of Euro 115M that offers IT Service Management, Consulting and Outsoucing services to Fortune 100 companies in the Netherlands, reported to the Chief Executive Officer. As Managing Director 9 business unit directors reported directly to me with an total revenue budget of Euro 40M and 600 staff, responsibilities encompassed coaching and managing 9 business unit directors, development of the respective markets of these business units and as a Specialist Group Director responsible for innovation, maintenance and development of the process and project management portfolio (ITIL & PRINCE2) and knowledge sharing among 400 specialists
Executive Board member responsible for governing 5 Dutch based business units and 4 international operating companies.
Specialist Group director responsible for innovation, maintenance and development of the process and project management portfolio (ITIL & PRINCE2) and knowledge sharing among 400 specialists
Implementation (with fellow directors) of the new structure and a more professional culture throughout the company


1999¡V1999 Pink Elephant Finance BV Zoetermeer, ZH
Director
COMPANY PROFILE
Pink Elephant Finance was one of the five operating companies of the Pink Elephant Group BV, an IT services company that offered IT Service Management, Consulting and Outsoucing services to to the Fortune 20 banking & insurance companies in the Netherlands. Reported to the Chief Executive Officer, Pink Elephant Group. As Director with an operating budget of DFL. 85M and 500 staff, responsibilities encompassed strategy development and implementation for the banking & insurance sector, and general management of the operating company (Sales, Finance, Human Resources, Operational Mgt., Marketing)
Responsible for sector strategy, sales, growth and profitability of an operating company focused on the finance sector (app. 500 staff)
Recreation of a sales driven, cost aware and accountable atmosphere
Turn-around of a high attrition rate to reasonable level
Turn-around to higher profitability after an underperformance in Q1
¡¦99 growth of annual revenues from DFL. 70M to 85M
Preparation of the organization for the new structure
1996¡V1999 Pink Elephant Industry BV Zoetermeer, ZH
Director
COMPANY PROFILE
Pink Elephant Industry was one of the five operating companies of the Pink Elephant Group BV, an IT services company that offered IT Service Management, Consulting and Outsoucing services to the Fortune 100 Industry sector companies in the Netherlands. Reported to the Chief Executive Officer, Pink Elephant Group. As Director with an operating budget through the years of DFL. 30M - 60M and 200 - 400 staff, responsibilities encompassed strategy development and implementation for the industry sector, and general management of the operating company (Sales, Finance, Human Resources, Operational Mgt., Marketing)
Responsible for sector strategy, sales, growth and profitability of an operating company focused on the industry sector.
Responsible for the execution and reinforcement of an internationalization program for Pink Elephant based on a Greenfield strategy.
¡¦96 ¡V ¡¦98 growth of annual revenues from DFL. 30M to 60M.
¡¦96 ¡V ¡¦98 increased profitability from 17% - 22%.
Growth in staff from 200 ¡V 400 people
Growth of international revenues from DFL. 10M ¡V 40M
Sponsor and Supervisory Board member of a new created operating company based on a different business model to compete with low cost/low fee operational IT Services providers (start up 1998, revenue growth ¡¦98 -¡¦00 from DFL. 3M to 18M).
Chaired a workgroup responsible for the redesign of the structure of the total company (1500 staff). Key objective for the design of the new structure was the re-establishment of customer intimacy, employee intimacy, operational excellence and effective product & service development.
1994¡V1996 Pink Elephant Industry BV Voorburg, ZH
Account Manager / Deputy Director
COMPANY PROFILE
Pink Elephant Industry was one of the five operating companies of the Pink Elephant Group BV, an IT services company that offered IT Service Management, Consulting and Outsoucing services to the Fortune 100 Industry sector companies in the Netherlands. Reported to the Director, Pink Elephant Industry. As Account Manager with a sales budget of DFL. 5M - 10M, responsibilities encompassed maintaining customer relations with an emphasis on expanding annual sales and selling new developed services.
Responsible for account portfolio of app. DFL. 5M ¡V 10M with Fortune100 customers (Akzo, Heineken, Fokker, Shell, NAM, Ballast Nedam, Avery).
Responsible for running the operating company in case of absence of the director and acting as sparring partner in business planning, business analysis and reporting to executive management.
¡¦94 ¡V ¡¦96 growth of annual revenues from DFL. 18M to 30M.
¡¦94 ¡V ¡¦96 increased profitability from 11% to 17%
1992¡V1993 Pink Elephant Industry BV Voorburg, ZH
Branch Manager / Field Manager
COMPANY PROFILE
Pink Elephant Micro Engineering (renamed in 1992 to Pink Elephant Industry) was one of the two operating companies of the Pink Elephant Group BV, an IT services company that offered operational IT Service Management services to the Fortune 100 Industry sector companies in the Netherlands. Reported to the Director, Pink Elephant Micro Engineering. As Field Manager with a operational budget of DFL. 3M ¡V 5M, responsibilities encompassed maintaining customer relations with an emphasis on service delivery and managing of a group of 50 - 90 employees who worked on projects in progress with the customer.

Responsible for commercial client interaction on projects in progress.
Responsible for recruitment and people management of support analysts, project managers and consultants (50 ¡V 90 employees) working on projects on location of Pink customers.
Responsible for service delivery process, people logistics and financial planning of 10 ¡V 20 running and new projects
Member of a workgroup responsible for the redesign of a new career development system
Introduced financial planning & reporting system for field management
Expanded portfolio revenues from DFL. 3M to 5M annually
1989¡V1991 Pink Elephant Micro Engineering BV Voorburg, ZH
Support Analyst, Project Leader, Project Manager
COMPANY PROFILE
Pink Elephant Micro Engineering was one of the two operating companies of the Pink Elephant Group BV, an IT services company that offered operational IT Service Management services in a desktop environment to the Fortune 100 companies in the Netherlands. Reported to the Branch Manager, Pink Elephant Micro Engineering.

Support Analyst; providing 1st 2nd and 3rd line support on a Helpdesk for a large multinational oil company on diverse locations in the Netherlands
Project Leader; different infrastructure management projects for a large multinational oil company on diverse locations in the Netherlands
Project Manager; responsible for the execution of different projects on clients location; day-to-day client interaction, people management for Pink staff (10 ¡V 25 employees), project administration, reporting to Pink Mgt.
1988¡V1989 Pink Elephant Micro Engineering BV Voorburg, ZH
Lecturer
COMPANY PROFILE
Pink Elephant Micro Engineering was one of the two operating companies of the Pink Elephant Group BV, an IT services company that offered operational IT Service Management services in a desktop environment to the Fortune 100 companies in the Netherlands. Reported to a Project Manager, Pink Elephant Micro Engineering

Responsible for the execution of a mandatory email course program (IBM PROFS) for a Dutch oil company.
Provision of various courses in desktop office suite applications for a Dutch oil company
1986¡V1988 Plaatwerk Zwolle BV Zwolle, OV
Financial Accountant
COMPANY PROFILE
Plaatwerk Zwolle is a carparts wholesales company focused on B2B sales with approximately 250 customers (car dealers and repair shops).
Responsible for financial process of a car parts wholesale with an annual revenue stream of DFL. 2 ¡V 3 million.
Reorganized traditional paper based accounting process to a PC based financial accounting system
1984¡V1985 Houtwerk Hattem BV Hattem, GL
Financial Accountant
COMPANY PROFILE
Houtwerk is a niche playing furniture factory with specific focus on the (mental disabled) healthcare sector. Due to their robust construction of wooden furniture this was a perfect fit to the demand in this specific market.
Responsible for financial process of a niche playing furniture factory with annual revenue streams of DFL 3 ¡V 5 million.
Reorganized traditional paper based accounting process to a PC based financial accounting system.
1983¡V1984 Ten Doesschate/Beatrice BV Wapenveld, GL
Sales Representative
COMPANY PROFILE
Ten Doeschate is a local spicery wholesale company and a factory for specific spicery products for the meat and retail sector.

Part of a 8 persons sales team responsible for the B2B sales of spicery


Education

1985¡V1990 Hogeschool Windesheim Zwolle, OV
ƒÞ B.A., Business Law and Economics (HEAO).
1993¡V1996 The International Management Centres Buckingham, UK
ƒÞ M.B.A., Masters Degree in Business Administration.
ƒÞ Graduated with Credit


Skills

1988 ¡V 1993 In company Middle Management Training
1992 Project Management, Twijnstra Gudde
1993 ¡V 1994 Sales training, Krauthammer International
1995 Strategic Cost Management course (ABC) INSEAD
1996 External Assessor training Inst.Ned. Kwaliteit (EFQM)






Languages

Dutch : Native
English : Fluent
French : Average
German : Average

Other

1991 ¡V 1994 IT committee of ¡§De Rijswijkse Golfclub¡¨
1996 ¡V 1998 Coach for IT Start up¡¦s in ¡§Starterszone¡¨Fenit
1999 ¡V pres. Chairman of the Supervisory Board of Zappwerk bv Website Design, Development & Implementation


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