Flex Manager
21219 interim professionals
21219 professionals

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(ICT) Portfolio / Programme / Project manager

(ICT) Portfolio / Programme / Project manager

Work Experience

management consultant
lines of business: general business services, ICT in travel & tourism, energy/cabling industry
responsibilities
. conception of diagnostic model for situational analysis in change processes/project management;
. development of business plan for delivery of travel & tourism ICT service (destination marketing);
. proposal for facilitating organisational change (energy/cabling).
[swot, project definition, business case, portfolio-, programme- and project management]

programme manager
line of business: intergovernmental co-operation (24 organisations), public-private co-operation
responsibilities
. set up spatial and economic co-operation, organisation, procedures, portfolio and programme;
. set up (in triple helix constellation) Social Economic Action Plan met 11 program lines;
. support lobby and PR towards NGO’s, business community.
[connect, build bridges, manage processes, networking, creating social basis, swot, project definition, business case, stakeholder analysis, project-/program management

bid manager ict outsourcing
line of business: IT services industry (datacentre)
responsibilities
. set up bid team, collect relevant data, set prices, select server set up, write procedures, SLA’s, draw schematics, write offer.
[consultancy, project management, sales writing, housing & hosting, outsourcing, Oracle / Weblogic, Linux / WindowsNT]

sr. business consultant intranet
line of business: local government, national government
responsibilities
. definition study and initiation and execution of organisational change trajectory;
. set up multidisciplinary organisation for content creation and functional support;
. analyse and build monument registration system and building planning system.
[business analysis, project management, Prince2, RUP / UML, CMS, DBMS, Windows 2000, BroadVision, VB, MS Project]

sr. business consultant it strategy
line of business: publisher, travel & tourism
responsibilities
. advise on Information Policy and Information Systems Planning;
. advise on web enabling back office applications and scalability / availability.
[business & it alignment, business analysis, consultancy, business process modelling, ITIL, BPM, Information System Planning, outsourcing, Websphere, webfacing, IBM iSeries]

project manager
line of business: travel & leisure
responsibilities
. lead integration / conversion of reservations / CRM systems Center Parcs NL / Grand Dorado
. lead integration / conversion of reservations / CRM systems Center Parcs UK / OASIS.
. lead set up separated development, test and acceptance environments
[Prince2, RUP / UML, RAD/Agile, Java/WebSphere, MS Project, CL/RPG, Web/Internet, AS400/iSeries & Windows]

programme manager interactive TV
responsibilities
. development of concept and business case, selling to Boards of Management;
. wrote scheme with demands, negotiated suppliers, set up and managed contracts;
. lead 8 projects (including marketing , procurement rights/services, sales, infrastructure)
budget / managing: € 32.000.000 / 30 professionals
[business case, program management, marketing innovations, risk management, quality management, design reviews, BPM/BPI, Prince2, iTV, VOIP, VOD, MOD, TCP/IP, Lotus Domino, VA Java, HTML, Flash, chip cards]

manager strategic ict
responsibilities
. (strategic) portfolio management, contract management, risk management;
. select and implement 13 new PaBX’s and 5 customer contact centres
. build transaction based website, CRM connections back-office, 1st voip-implementation in NL
. first intranet pilot (from definition study to working system and final evaluation).
[Prince2, PaBX, VOIP, IVR, TCP/IP, HTML, Lotus Domino, RAD/Agile]

marketing manager
responsibilities
. determination and execution of marketing strategy and communication strategy
. production of brochures, direct mailings, campaigns, price setting, sales actions
budget / managing: € 15.000.000 / 6 professionals
[marketing management, marketing communication, MS Windows, MS Office, SPSS, CRM, List management, database-management]

portfolio manager / information manager
responsibilities
. development of portfolio management (and model to guide this);
. internationalise and professionalise IT planning, prioritising, management, new department;
. lead way to rephrase mission, strategy, CSF’s and KPI’s and Information Planning;
. select and implement ERP, Data Warehousing/MIS, HRM, Procurement, CRM applications
[strategic management, leadership, account management, ISP/Information System Planning, Information Engineering, DFD / ERD / BPI, Process Modelling/BPM, AS400, Windows 3.11 & 95, MS Project, MS Office, ADW, Synon/2, C++, CL/RPG, RAD/Agile]

leisure manager
responsibilities
. lead 7 departments (96 people) at (holiday village) Het Heijderbos
. manage targets (quantity, quality), manage contracts, innovative deals
. set up new leisure policy for all villages in Benelux;
. organise 18 jazz-weekends for 3 villages (programming, bands, script)
budget / managing: € 20.000.000 / 96 people

manager system development
responsibilities
. set up of more structured procedures and professionalism in system development;
. set up of portfolio management and write first Information Plan;
. position IT within the organisation and in interaction with user community;
[ISAC, Information Engineering, CL/RPG, Synon2, RAD, S38, Olympiq/AS400, CL/RPG, Synon2, DOS & Windows 3.11, Apple & OS 3]

information analyst
responsibilities
. (internship) initiate, organise and produce the first information plan;
. analysis / specification user needs and acceptance / implementation of end products
. research and advise in new hardware strategy (technology, costs, future proof).
[SDM / Project Management, ISAC, S38/AS400, DOS & Windows95, Apple Macintosh, PageMaker 1.0

software developer
employer Erasmus University Rotterdam, faculty of Business Administration
responsibilities
. building student administration (personal data, study results);
. finalised, documented and supported.
[Dbase IV, ISAC, DOS 5.0, Widows3.11]

Education

Business Management, specialised in Business Informatics
(drs./masters diploma at Erasmus University Rotterdam)

Political Sciences, specialised in Political Philosophy
(candidate/bachelors diploma at Erasmus University Rotterdam)

College prep/VWO
(diploma at Blaise Pascal, Spijkenisse)

Prince2 Foundation & Practitioner (certified)

Training Sr. Management, Krauthammer (certified)

eBusiness Solution Advisor (certificate)

Object Orientation (certificate)

Workshop cycle strategic management (internal), program management (self-study)

training: middle and higher management, review sessions, complaint management et cetera

Project Management (incl. MS Project), PRINCE2 (self-study)

Information Engineering, RPG II, Synon/2, ADW / Cool:plex, RAD/Agile, RUP/UML

Skills

Portfolio Management
Programme Management
Project Management
Business Analysis
ICT Management

Languages

Dutch fluently
English fluently
German good
French good enough

Other

IFITT (Int\'l Institue for IT in Travel & Tourism)
IIBA (Int\'l Institue for Business Analysis
PUG (Prince2 User Group)

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