Flex Manager
21219 interim professionals
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Senior Consultant

Senior Consultant

Work Experience

ING, Amsterdam, Netherlands July 1996 – January 2007

Project Manager Wintel Application Hosting October 2006 – January 2007
• Strategic ING ICT project, Outsourcing of Data Centres to HP.
• Responsible for creating the Governance framework with which the new data centres will be managed.
• Responsible for implementation of reporting, network and security aspects of the hosting solution.


Head of Global Web Hosting management centre February 2005 – September 2006
• Responsible for moving existing project structure into a customer focused, service management team, able to outsource ING’s inter- and intranet business applications in a highly efficient manner.
• Reporting to ING Group CIO
• Created Sales plan, consisting of 3 1-year horizons, describing addressable market space (approx. 3000 sites), customer qualification and future requirements.
• Completed first successful cycle of the ‘ING Outsourcing process’, making HP the first party to achieve that status within ING.
• Managing contract with external service provider with a contract value of 18 Million Euro per year.
• Enabling extensive cost reductions for site owners (30-50%).
• Translating business needs into technical solutions.

Head of Network Management Centre January 2001- January 2005
• Responsible for the ING international IT service ‘Global WAN’, an ING wide data- and telecommunications network, providing connectivity between more than 150 local and national networks in 50 countries.
• Reporting to ING Group CIO
• Changed the level of connectivity between different ING entities from ‘virtually non-existent’ to over 95%.
• Reduced the total cost of ownership of the GWAN with percentages between 10 and 20% each year, by means of price reviews and external benchmarks.
• As part of product lifecycle management, introduced the next generation of GWAN in a two month project in the summer of 2003, enabling the network to transport Voice and Video, thereby offering substantial cost reduction possibilities for the network users.
• Comprehensive consultancy as input for the creation of the GWAN 1 and 2 standards for network security, replacing the inadequate Trusted/Non-trusted standard. As a result all ING entities now have a defined network security level based on ISO17799.



Education

Bachelor of Electronics, Technische Hogeschool Rijswijk, Rijswijk, Netherlands
Majored in Computer Technology, May 1988.

MTS Electronics, Christiaan Huygens MTS, Rotterdam, Netherlands, May 1983


Skills

STRENGTHS
• Customer focus • Outsourcing
• Result driven • Service Management
• Team building • Global focus


Languages

Speaking Writing Reading
Dutch Fluent Fluent Fluent
English Fluent Fluent Fluent
German Moderate Moderate Good



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