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Change-, project-, process-, interim management

Werkervaring interimmanager

Company Bare International nv
Function: Director Operations (Interim management, change management)
Period: from 15/09/2009 till ….
Responsibilities:
- Responsible for daily operations (planning, HR, budget, process,..)
- 5 direct reports (in total 60 reports)
- Member of management team
- Streamlining of current business processes with other offices (India, China, US and Brazil)
- Restructuring and optimizing the internal company processes
- Redefining the different function descriptions

Project: Company restructuring Scoop:
- Redefining:
1. Tasks and responsibilities
2. Communication structure
3. Organogram
- Inventarisation of current sticking points/lacks/…
- Providing solutions for current sticking points/lacks (quick wins, short and long period solutions)



Company Belgacom (Telindus nv)
Function: Process manager (implementing and optimizing of ITIL release process) + ad interim operational change manager.
Period: from 30/04/2009 till 31/07/2008
Implementation of ITIL processes Scoop:
- Responsible for the operational management of the release process
- Implementation of release process (ITIL process)
- Defining recommendation for process redesign (adjustment)







Company Nike nv
Function: Process transformer (restructuring and optimizing the internal business processes) + project manager from a IT alignment project
Period: from 15/11/2007 till 15/12/2008
Redefining internal business processes Scoop:
- Redefining tasks, responsibilities and communication structure
- Inventarisation of current sticking points/lacks/…
- Providing solutions for current sticking points/lacks (quick wins, short and long period solutions)
- Proposal for a 3P (project, program en portfolio)-organisation
- Implementing the ITIL framework, asl processes (change management, configuration management, release management,...)
- Alignment of the new processes with the existing SOX procedures

Company: Keyser nv
Function: company advisor (Interim management, advising, restructuring and optimizing the
Internal company processes. Also member of the management team).
Period: from 15/01/2007 till 31/10/2007
Project: Company restructuring Scoop:
- Redefining:
1. Tasks and responsibilities
2. Communication structure
3. Organogram
- Inventarisation of current sticking points/lacks/…
- Providing solutions for current sticking points/lacks (quick wins, short and long period solutions)
Tools:
- Interview techniques
- GDPM project methodology
Project: Setup of HR guidelines Scoop:
- Defining:
1. HR administration structure (personal files, process…)
2. Comp. And Ben. structure
3. Inventory of current (and future) education needs (personal education plan)


Company: Granton Marketing
function: Business-, project-manager
period: from 11/06/2005 till 01/09/2006
Project: Company restructuring
Scoop:
- Preparing the internal organisation to be able to compete the competition.

Project: Optimisation from the ICT infrastructure Scoop:
- Reduction of the ICT cost
- Centralization of the ICT infrastructure
- Optimizing the administration tool
Project: Development from a new administration- tool Scoop:
- Reduction of fixed cost (resources)
- Automation/optimizing the administration processes to the business partners
- Automation of commissioning-tool
Project: Implementation of a new tel. Call centre. Scoop:
- Setting up of an inbound call centre
- Setting up of an outbound call centre
- Implementation of IP telephony


Company: Noordvlees Van Gool
function: Business consultant/project manger
period: from 01/12/2004 till 1/03/2005
Project: Development from an internal communication and responsibility structures. Scoop:
- Inventory of current sticking points/lacks/…
- Steps plan to solve the inventoried sticking points/lacks (quick wins, short and long period solutions)
Tools:
- EFQM-model, TQM
- Enquete’s
- Interview techniques


Company: Digipolis
function: Project manager, competence manager, business analysed
period: from van 01/07/2002 tem 10/06/2005
Project: Internal company restructuring Scoop:
- Reorientation of a hierarchical company structure to a matrix organisation
- Setup of competency management (personally development plans)
- Laying the basis for gaining IIP certificate

Tools:
- GDPM project methodology
- GITP competencies management model
- Pop’s (personally development plans)
Project: Implementation of the ITIL processes Scoop:
Implementation of several ITIL processes:
- Incident management
- problem management
- change management
(configuration management)

Tools:
- GDPM project methodology
- ITIL theory
- Tivoli (SW-tool to support the ITIL processes)
Project: Implementation of the electronic identity card Scoop:
- Making the ICT infrastructure compatible with the EIK-application.
- Roll out of the EIK application and hardware.
Tools:
- GDPM project methodology
Project: Rollout of Windows Xp Scoop:
- Aligning all own written applications windows XP compatible.
- Steps plan for windows-Xp roll-out
Tools:
- GDPM project methodology

Opleiding interimmanager

MBA: Master in Business administration
MCT: Master in Communication Technologie
Executive master in Personeels management

Talenkennis interimmanager

nederlands
engels

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